Shipping policy
Shipping Policy
Thank you for shopping with MINGRAM.COM, LLC. We are committed to providing fast, reliable, and secure shipping for all orders.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or federal holidays.
During peak seasons or promotional events, processing times may be slightly extended.
Shipping Time
Estimated delivery times within the United States:
-
Standard Shipping: 3–7 business days
-
Expedited Shipping (if available): 1–3 business days
Delivery times are estimates and may vary due to carrier delays, weather conditions, or other unforeseen circumstances.
Shipping Rates
Shipping costs are calculated and displayed at checkout based on your shipping address and selected shipping method.
We may offer free shipping promotions from time to time, which will be clearly displayed on our website.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information.
Please allow 24–48 hours for tracking updates to become available.
Incorrect Address
Customers are responsible for providing a complete and accurate shipping address.
Orders returned due to incorrect or incomplete addresses may require additional shipping fees for reshipment.
Lost or Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging.
If a package is lost in transit, we will work with the carrier to investigate and resolve the issue.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: Martin@min-gram.com